Extensive expertise in its three core businesses of consulting, systems integration and managed services has made Steria a leading end-to-end IT services provider for companies and public authorities.
With a revenue of €1.3 billion in 2006 and over 10,000 employees, Steria is one of the top ten European IT services companies.
Understanding the challenges facing its customers enables Steria to design business-specific solutions with high added value in all of its fields of expertise –transport, public sector and healthcare, banking and insurance, telecommunications and utilities / manufacturing – as well as innovative technological solutions.
Based on over 40 years' experience in managing large-scale projects, an exceptional ability to respond and an industrial approach to business, Steria has developed a result-based culture with a commitment to service quality and customer satisfaction.
Steria's employees, who hold 24% of the Group's capital, draw on its core values of simplicity, creativity, independence, respect and openness to transform the latest and most advanced information technologies into added-value services, enabling Steria to help its customers make progress.
Successful airports depend on combining fast and reliable turn-around times with the most efficient use of assets. Steria's airport management technology is playing a pivotal role in maximising airport capacity.
Driven by the need to improve passenger throughput, safety and security, Steria offers an end-to-end portfolio of airport operations management, security solutions and vehicle access management. Steria works at the very heart of the aerospace market, encompassing airports, airlines, support services, manufacturing and European regulatory bodies.
Steria provides Managed IT Services for the European's Civil Aviation Authorities, Application Management, Operations Management & Flight Information Systems and RFID-Based Vehicle Management solutions for airports.
Key activities Systems Integration, Consulting, Outsourcing
Systems Integration
Steria's original core business of systems integration is the ability to manage the complex nature of IT projects by setting up links between applications, networks and heterogeneous equipment within companies. Steria is a systems integrator providing high added value. The Group operates in 15 countries worldwide, boasting over thirty-five years of experience in managing major IT projects with a commitment to results. At the heart of its competency is project management, a key process in the Group's quality system. Steria is ISO 9001 V2000 certified for its three core businesses of consulting, systems integration and managed services.
ManagAirport®, Steria Airport Information and Management System ManagAirport®, Steria Airport Information and Management System developed in co-operation with international airports, enables you to get a comprehensive view on the utilisation of your infrastructures and provides you with a decision support tool, thus enhancing the quality of service to passengers.
ManagAiport®: Performing modules for each of your business process
To best fit your functional needs and your organisation, ManagAirport® is composed of independent modules addressing the major requirements in terms of resources management (baggage belts, parking stands, gates, etc.) and allowing a smooth communication with internal and external airport systems.
ManagAirport® collects, processes and transmits airport data so as to ensure the necessary information exchange between the various partners (airlines, towers, ATC, etc.) and communication channels (FIDS, Internet, etc.).
This open-ended, easy-to-use software package features all of the functionalities needed by the most demanding of today’s airport managers:
- Flight plans and schedules
- Passenger and partner information
- D-day chart management
- Financial applications: invoicing
- Statistics
- Noise monitoring
ManagAirport® can easily be customised to cater for your airport:
- Technical platform
- Organisation environment
- Size, traffic volumes and organisational structure
- Changes in regulation
ManagAirport®, a modular software package
- Reference database, as core of the solution
- Airport organisation and infrastructure
- IATA/ICAO reference data
The database collects data from air navigation authorities and airlines, and guarantees consistent information and processes.
Real-time operations:
- Dynamic management of flights, resources, handling and logistics
- Instant overview of the airport activity
Resource management:
- Graphical display of resources: aircraft stands, check-in desks, baggage belts and boarding facilities
- Detection of potential conflicts and optimisation of the use of resources to reduce operating costs.
TaxiExpert
Steria Taxi Expert solution optimises the taxi flows in the vicinity of airports:
- A flexible and adaptable system, depending on flights arrivals
- Real-time taxi line management
- A complete solution at the service of airports, taxis and passengers
Other Steria airport solutions include: baggage handling, telecommunications networking, car-park supervision and intra-airport messaging
Consulting
Steria's consulting business aims to pinpoint creative potential between the pre-production study phase and rollout and operation of the services.
Customers measure the value of a consulting service by the implementation of the solution and achievement of the desired result. Steria's ability to commit to future gains and ROI on the transformation proposed is the key feature in its original approach to consulting with its customers.
Steria consultants join the project teams during the different phases: from the pre-production study phase through to the development and operation of the services in question. They recommend and implement industrialised service solutions, enabling businesses and public authorities to benefit from highly responsive information systems tailored to their individual challenges.
Steria's consulting services also include core business, change management and technology advisory services (IT security, architecture design).
Airport IT Masterplan
Example: In 2006, Steria Consultants performed a review of business processes related to gate management at Singapore Changi Airport and prepared the system tender specifications for the Airport’s Gate Management System (AGMS) based on the outcome of the review. Subsequently, Steria will undertake the project management of the system implementation up to the commissioning of the system
Managed services
Steria is a leading player on the European managed services market and a key provider to the public sector. The Group offers a global approach to managed services while also providing specific solutions from on-site managed services to outsourcing an entire corporate process. Its aim is to build a sound partnership with customers while ensuring the economic and cultural fit of their requirements. The Global Delivery Unit (GDU), a European network of production and business intelligence centres supporting two mirrored supervision centres, enables Steria to offer its customers evolving, homogeneous services in Europe. For Steria, the human factor is a key element in the success of an outsourcing project. It has thus launched two initiatives. The first of these is a 24-point Employee Outsourcing Charter for France illustrating its commitment to the human factor during global managed service agreements involving personnel transfer. This charter is based on a survey of 200 employees transferred to Steria over the last few years. The second is a good conduct charter drawn up in the UK, following a survey of employees from the top ten IT services groups, carried out for Steria by Benchmark Research ("People in Outsourcing"). This charter, called "Managing Change in the 21st Century", is considered to be a reference in the sector.
Example: In July 2006, Steria was awarded a 5-year contract, worth some 9M € to supply a fully managed ICT service to Bristol International Airport (BIA), United Kingdom. Under the terms of the agreement, Steria will take over the management of the airport’s infrastructures and business applications. The project will include the introduction of biometric (fingerprint, iris, hand and facial recognition) security solution and vehicle management systems.
International References Heathrow (UK),
Bristol (UK),
Brussels (Belgium),
Canton (China)
Frankfurt (Germany),
Geneva (Switzerland),
Hanoi (Vietnam),
Jakarta (Indonesia),
Larnaca (Cyprus),
Paphos(Cyprus),
Phnom Penh (Cambodia),
Aeroporti di Roma (Italy),
Tallin (Estonia),
Torino (Italy),
Tunis-Monastir (Tunisia)
STERIA Jacques LAFAY
Steria Transport Development Director
46, rue Camille Desmoulins
F – 92782 Issy-les-Moulineaux
Extensive expertise in its three core businesses of consulting, systems integration and managed services has made Steria a leading end-to-end IT services provider for companies and public authorities. 
complex nature of IT projects by setting up links between applications, networks and heterogeneous equipment within companies. Steria is a systems integrator providing high added value. The Group operates in 15 countries worldwide, boasting over thirty-five years of experience in managing major IT projects with a commitment to results. At the heart of its competency is project management, a key process in the Group's quality system. Steria is ISO 9001 V2000 certified for its three core businesses of consulting, systems integration and managed services.
ManagAiport®: Performing modules for each of your business process
Flight scheduling:
